Terms of Service

1. About Us

Ge Worlwide Forwarding Group Pty Ltd is a freight and logistics provider operating from Melbourne VIC, Australia. Our Australian Business Number is ABN 73 703 166 321. All correspondence should be directed to ceo@geworlwideforwardinggroup.online.

2. Quotations and Bookings

Quotations provided through our website or by email are estimates based on the information supplied at the time of request and remain valid for the period stated in the quotation. Final charges may vary where cargo dimensions, weight, destination, customs requirements or other details differ from those originally advised. A booking is confirmed only when we acknowledge your booking instructions in writing.

3. Services

We provide domestic and international freight forwarding, customs brokerage coordination, warehousing, and related logistics services. The scope of services for each engagement will be set out in our written quotation or booking confirmation. Where we act as an agent on your behalf, we do so in accordance with your instructions.

4. Client Obligations

You agree to provide accurate and complete information about your cargo, including description, weight, dimensions, value and destination. You warrant that all goods shipped are lawfully owned, properly classified, packed, labelled and documented, and comply with all applicable Australian and international laws, including customs, quarantine and dangerous goods regulations. You are responsible for obtaining all necessary permits, licences and certifications.

5. Prohibited Goods

You must not consign goods that are illegal, dangerous without full declaration, perishable without prior arrangement, or otherwise prohibited by law or by any carrier. We reserve the right to refuse, delay or report any consignment that breaches these requirements, and you indemnify us against any loss or liability arising from such goods.

6. Payment Terms

Invoices are payable within the period stated on the invoice, in Australian dollars unless otherwise agreed. We may require a deposit or prepayment before services commence. Overdue amounts may attract interest and reasonable recovery costs. We may hold cargo or withhold documentation until outstanding amounts are paid.

7. Liability

Our liability for loss of or damage to cargo is subject to the applicable international conventions, Australian laws and the terms of the relevant carrier or subcontractor. To the extent permitted by law, our liability is limited to the lesser of the value of the affected goods or the limits prescribed under the applicable carriage convention or legislation. We are not liable for indirect or consequential loss, including loss of profit, markets or contracts.

8. Australian Consumer Law

Nothing in these Terms of Service excludes, restricts or modifies any rights you may have under the Australian Consumer Law (as set out in Schedule 2 of the Competition and Consumer Act 2010 (Cth)) or any other applicable legislation. Our services come with guarantees that cannot be excluded under the Australian Consumer Law, and where we are deemed a supplier of goods, those goods also come with guarantees that cannot be excluded. You may be entitled to a remedy for failure to comply with those guarantees as provided by law.

9. Force Majeure

We are not liable for delay or failure to perform obligations arising from events beyond our reasonable control, including natural disasters, industrial action, port congestion, government action, customs delays, epidemics, or failure of carriers or third parties. We will notify you of any such event and take reasonable steps to mitigate its effect.

10. Insurance

Cargo insurance is not included in our quoted charges unless expressly agreed in writing. We can arrange marine or transit insurance on request, acting as your agent, subject to the terms of the policy insurer.

11. Intellectual Property and Website Use

All content on this website, including text, layout and branding, is owned by or licensed to Ge Worlwide Forwarding Group Pty Ltd and may not be reproduced without written permission. You agree not to use this website for any unlawful purpose or in a way that may impair its operation.

12. Privacy

Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use and protect your personal information.

13. Governing Law

These Terms of Service are governed by the laws of Victoria, Australia. Both parties submit to the non-exclusive jurisdiction of the courts of Victoria and the Commonwealth of Australia.

14. Amendments

We may update these Terms of Service from time to time. The current version published on this website applies to all services engaged after the date of publication. Material changes will be notified to active clients where reasonably practicable.

15. Contact

Questions about these Terms of Service may be directed to:

Ge Worlwide Forwarding Group Pty Ltd
ABN 73 703 166 321
Melbourne VIC, Australia
Email: ceo@geworlwideforwardinggroup.online